When rolling out CMMS, make sure everyone gets involved

Enterprise-level CMMS promotes superior maintenance operations across the organization by sharing PMs and other best practices.

12/01/2011



When I first started my CMMS career, the only way enterprises could share asset maintenance information across facilities, plants and factories was by building out a proprietary wide area network. This was costly, not always reliable and a drag on performance. Then came the Internet – the game-changer for easily sharing information across multiple locations.

Today, enterprise CMMS makes it possible to turn multi-site maintenance operations into one happy family by:

- Seamlessly managing maintenance and repair operations from site to site
- Easily seeing what is going on in requisite facilities, i.e., ratio of preventive maintenance (PM) schedules to ad hoc service requests; labor and materials costs; etc. This can be done at the site, region and global level
- Sharing best practices with sister facility counterparts on PMs, work flow, etc.
- Allocating critical spare parts to sister facilities (“just in time” inventory)
- Easily integrating new facilities under construction into the enterprise CMMS maintenance management structure.

Before installing an enterprise CMMS solution it’s a good idea to understand both the physical and organizational structure of the enterprise. Will the enterprise CMMS allow for good corporate planning, but with easy customization for site-specific needs? Will there be strict global maintenance management guidelines or will control remain at the regional or site level?

Will the maintenance team, including repair technicians have access to the CMMS system? Will designated employees be submitting trouble tickets for repairs? What about specialized repairs that require support from machine vendors?

Key components of an enterprise solution should include:

- Languages/localization
- Permissions model for access to and sharing asset information
- Global and site-specific control
- Analysis and reporting on individual equipment, regardless of location
- Rolling out a new “site”
- JIT Inventory
- Integration with the IT department’s Active Directory and other computer management systems to keep the peace with IT.

Other benefits of deploying CMMS across an enterprise include analyzing maintenance cost differences between sites. CMMS can help identify where and why certain plants are showing higher maintenance-related expenses due to fewer PMs, aging assets, staff shortages, etc.

Enterprise-level CMMS promotes superior maintenance operations across the organization by sharing PMs and other best practices, and comparing asset effectiveness.

If a facility is underperforming from a maintenance perspective, enterprise CMMS can help alert and explain why.

CMMS has long made sense for individual facilities to improve maintenance and related operations with greater asset longevity, improved labor and materials costs, and a smoother running operations team. But don’t leave out the rest of the other facility family members.



No comments
Consulting-Specifying Engineer's Product of the Year (POY) contest is the premier award for new products in the HVAC, fire, electrical, and...
Consulting-Specifying Engineer magazine is dedicated to encouraging and recognizing the most talented young individuals...
The MEP Giants program lists the top mechanical, electrical, plumbing, and fire protection engineering firms in the United States.
Water use efficiency: Diminishing water quality, escalating costs; Lowering building energy use; Power for fire pumps
Building envelope and integration; Manufacturing industrial Q&A; NFPA 99; Testing fire systems
Labs and research facilities: Q&A with the experts; Water heating systems; Smart building integration; 40 Under 40 winners
Maintaining low data center PUE; Using eco mode in UPS systems; Commissioning electrical and power systems; Exploring dc power distribution alternatives
Protecting standby generators for mission critical facilities; Selecting energy-efficient transformers; Integrating power monitoring systems; Mitigating harmonics in electrical systems
Commissioning electrical systems in mission critical facilities; Anticipating the Smart Grid; Mitigating arc flash hazards in medium-voltage switchgear; Comparing generator sizing software
As brand protection manager for Eaton’s Electrical Sector, Tom Grace oversees counterfeit awareness...
Amara Rozgus is chief editor and content manager of Consulting-Specifier Engineer magazine.
IEEE power industry experts bring their combined experience in the electrical power industry...
Michael Heinsdorf, P.E., LEED AP, CDT is an Engineering Specification Writer at ARCOM MasterSpec.