GE Intelligent Platforms acquires SmartSignal Corporation

SmartSignal, a predictive diagnostics and analytics solution company, has broadened GE’s software capabilities used to maximize the performance of critical equipment in power generation and oil and gas industries.


GE Intelligent Platforms has announced that it has completed the acquisition of SmartSignal, a privately-held, analytics software company based in Lisle, Illinois. SmartSignal specializes in providing remote monitoring and diagnostics solutions to the power generation, oil and gas and other industrial sectors. SmartSignal is a leading provider of predictive diagnostic software and monitoring services used to anticipate, prevent, and avoid equipment failure, according to GE. The company has more than 40 product and technology patents, and has won more than 25 awards for product excellence.

“The acquisition of SmartSignal shows our commitment to continue investing in GE Intelligent Platforms’ Software and Services business, and will serve as an important catalyst to rapidly expand the capabilities of our Operational Intelligence platform,” said Maryrose Sylvester, President and CEO for GE Intelligent Platforms. “SmartSignal is a recognized leader and innovator with technology that detects looming equipment problems early and with confidence. This acquisition complements GE’s existing capabilities in diagnostics and equipment analytics, and gives us the ability to cover a much wider range of asset types and equipment manufacturers for our customers. ”

“With GE’s commitment to solving difficult challenges in today’s business environment,” said Jim Gagnard, President and CEO of SmartSignal, “We believe our solution can help provide a holistic approach to Operational Intelligence across many industries no matter what type of equipment the customer is trying to manage.”

SmartSignal detects and identifies abnormal equipment behavior and provides exception-based notifications of developing problems along with diagnoses and prioritizations. Its solutions are device-agnostic and are found on equipment from GE, Siemens, Rolls Royce, Alstom, Flowserve, Waukesha, Byron Jackson, Cooper-Bessemer, and others.

“The integration of SmartSignal’s proven monitoring and diagnostic technologies will play a significant role in delivering on GE Intelligent Platforms’ vision of providing comprehensive Operational Intelligence solutions to customers,” said Erik Udstuen, Vice President of Software and Services for GE Intelligent Platforms. “It is a proven remote monitoring and diagnostics solution that aligns nicely with the Proficy architecture to help customers address availability and efficiency challenges in a robust way. The SmartSignal team also brings tremendous domain expertise in predictive diagnostics that aligns very well with GE’s key vertical industries.”

Proficy is an example of how GE’s $4 billion-a-year software and solutions services businesses are helping customers improve productivity.

GE Intelligent Platforms

- Edited by Amanda McLeman, Plant Engineering,

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