Video: Who Is My Client and Where Does My Responsibility Land? Ethical Dilemmas For Commissioning Providers

The commissioning process can be applied to many types of projects and is often contracted through a variety of methods.

Learning objectives:

  • Identify the ethical responsibility of the commissioning provider under various contracting relationships.
  • Understand the ethical responsibility of the commissioning provider related to value engineering and resolution of corrective issues.
  • Identify how ethics can impact communications between members of the commissioning team.
  • Understand the difference between owners and end users and the ethical responsibilities and conflicts that can arise with differing interests.

The commissioning process can be applied to many types of projects and is often contracted through a variety of methods. Commissioning providers are called upon to navigate multiple, and often complicated, relationships. While navigating projects, the commissioning provider can be faced with difficult situations that call into question the path they should take in executing their duties.

Presenters:

Chris S. Smith, PE, CxA, EMP, LEED AP, GGP

Chris Smith is the National Practice Leader of Commissioning at Jacobs, overseeing resources, project quality, and client satisfaction across healthcare, federal, commercial, utility, aviation, industrial, and education sectors. A Past President of the Energy Management Association, he also serves on ASHRAE’s SSPC 300 and Guideline 1.7P committees.

Bill Hardiman, PE, CxA

Bill Hardiman is the Cx Program Manager at Jacobs, Fort Worth, Texas.

For more information from CxEnergy, visit the website: http://www.cxenergy.com/

Many topics related to commissioning, AI advancements, building technology and energy management will be discussed at CxEnergy 2026, a conference and expo taking place April 21–24, 2026, in Chicago. Save the date and learn more at www.CxEnergy.com.

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