Proactively addressing population health while improving access to care

The Golisano Center for Community Health at Niagara Falls Memorial Medical Center (NFMMC) is improving access to care through the formation of strategic community partnerships.

09/01/2017


The Golisano Center for Community Health at Niagara Falls Memorial Medical Center (NFMMC) is improving access to care through the formation of strategic community partnerships. Courtesy: CannonDesignIn a 2017 report entitled "Strategic Partnerships for Tomorrow's Health Care," Sg2 highlights numerous case studies where health systems have engaged in nontraditional partnerships to achieve objectives, including fostering growth and improving performance. In particular, the formation of new community partnerships have helped steer patients to appropriate services, avoid unnecessary Emergency Department (ED) visits, and address the social determinants of health. Conceived and designed with these goals in mind, the Golisano Center for Community Health at Niagara Falls Memorial Medical Center (NFMMC) is improving access to care through the formation of strategic community partnerships.

The Golisano Center for Community Health offers integrated care to adults and children, including developmentally and intellectually disabled and other at-risk individuals, aimed at preventing the local population from "slipping through the cracks" of the healthcare system. Using several guiding principles, the design strategies and operational solutions aim to improve the health and wellness of the community through preventative care and social support.

Reducing emergency department utilization for non-life threatening situations

The adjacent location of the Golisano Center for Community Health provides a direct, physical link to the hospital. A corridor connects the center back to Niagara Falls Memorial Medical Center's Emergency Department, allowing non-emergent patients that present at the emergency department access to primary care. The primary care clinic offers extended hours that align with the Emergency Department's high volume timeframes to ensure the right care is available when needed.

Welcoming and inclusive community center

The non-institutional aesthetic of the lobby is intentionally designed at a residential scale to be inviting and welcoming to the public. The lobby spills into the spacious, multi-function waiting area, which includes lounge seating, a café and computer workstations. The center incorporates Universal Design principles, including 7-feet corridors, seamless flooring transitions, and non-glare surfaces and lighting, providing a barrier-free, inclusive environment.

Promoting community health through convenience and collaboration

Per the Department of Health & Human Services Centers for Medicare & Medicaid Services, "efforts to reduce ED use should focus not on merely reducing the number of ED visits, but also on promoting continuous coverage for eligible individuals and improving access to appropriate care settings to better address the health needs of the population." The Golisano Center for Community Health includes multiple components, which often work together collaboratively, such as integrated primary care and behavioral health, health home care management and care coordination services, social support services for intellectually and developmentally disabled individuals, and community agencies for child advocacy.

Elisabeth Perreault is Western New York Health Market Leader at CannonDesign. This article originally appeared on CannonDesign Blog. CannonDesign is a CFE Media content partner. Edited by Joy Chang, Digital Content Manager, CFE Media, jchang@cfemedia.com



Consulting-Specifying Engineer's Product of the Year (POY) contest is the premier award for new products in the HVAC, fire, electrical, and...
Consulting-Specifying Engineer magazine is dedicated to encouraging and recognizing the most talented young individuals...
The MEP Giants program lists the top mechanical, electrical, plumbing, and fire protection engineering firms in the United States.
Exploring fire pumps and systems; Lighting energy codes; Salary survey; Changes to NFPA 20
How to use IPD; 2017 Commissioning Giants; CFDs and harmonic mitigation; Eight steps to determine plumbing system requirements
2017 MEP Giants; Mergers and acquisitions report; ASHRAE 62.1; LEED v4 updates and tips; Understanding overcurrent protection
Power system design for high-performance buildings; mitigating arc flash hazards
Transformers; Electrical system design; Selecting and sizing transformers; Grounded and ungrounded system design, Paralleling generator systems
Commissioning electrical systems; Designing emergency and standby generator systems; VFDs in high-performance buildings
As brand protection manager for Eaton’s Electrical Sector, Tom Grace oversees counterfeit awareness...
Amara Rozgus is chief editor and content manager of Consulting-Specifier Engineer magazine.
IEEE power industry experts bring their combined experience in the electrical power industry...
Michael Heinsdorf, P.E., LEED AP, CDT is an Engineering Specification Writer at ARCOM MasterSpec.
Automation Engineer; Wood Group
System Integrator; Cross Integrated Systems Group
Fire & Life Safety Engineer; Technip USA Inc.
This course focuses on climate analysis, appropriateness of cooling system selection, and combining cooling systems.
This course will help identify and reveal electrical hazards and identify the solutions to implementing and maintaining a safe work environment.
This course explains how maintaining power and communication systems through emergency power-generation systems is critical.
click me