Frank A. Niedzwiedz, P.E., R&N Systems Design, LLC, Memphis, Tenn.

Take the electronic plunge: Electronic O&Ms beat paper hands down

Editor's note: Imagine, if you will, that you are a facility manager. It's come time to fire up a new building—something that fills you with a simultaneous sense of excitement and fear. The former for obvious reasons, and the latter because you simply dread the onerous task of sifting through the operation and maintenance manuals (O&Ms).