Lutron Offers Interactive Customer Design and Education Center

Lutron Electronics announces the expansion of its fourth Customer Experience and Education Centers with the opening of a facility in Irvine, Calif. Similar facilities exist in Sao Paolo, Brazil; Plantation, Fla.; and at the company’s world headquarters in Coopersburg, Pa.

By Consulting Specifying Engineer Staff July 12, 2007

Lutron Electronics announces the expansion of its Customer Experience and Education Centers with the opening of a facility in Irvine, Calif.

As the company’s fourth Customer Experience Center, the facility is designed to provide architects, designers, electrical contractors, builders and other trade artisans with a unique selling tool to expand business. Professionals are encouraged to bring clients to the center, offering them an opportunity to experience lighting control in a tangible, life-like setting. Similar facilities exist in Sao Paolo, Brazil; Plantation, Fla.; and at the company’s world headquarters in Coopersburg, Pa.

The Customer Experience Center is a useful tool to demonstrate how lighting can enhance a room’s decor while simplifying a lifestyle and increasing safety in both residential and commercial settings.

“Lighting controls can cater to a number of different functions for the same room. A living room, for example, can be a dimly-lit sports-viewing room to one person, a dark movie theater to another or a bright video-game arcade to someone else,” said Kathie Leslie, director of employee relations and education.sk.”

The Customer Design Center:

encompasses 11,000 square-feet of space in total—2,500 square-feet for a home vignette center contains numerous vignettes to represent rooms in a home: kitchen, family room/entertainment room, home theater, master bedroom, master bathroom, outdoor entertaining area – all designs reflecting a California home and lifestyle contains commercial vignettes: office, conference room, boutique hotel lobby area and classrooms includes a variety of Lutron products, from single-light dimmers to whole-home lighting control and shading systems includes a separate training area, multipurpose room, and common space available to professionals for post-tour client meetings and hosting events is in an easy-to-access location (only five minutes from airport)

The Customer Education Center:

features two state-of-the-art training rooms; one with a capacity for 20 persons and the other with capacity for 35 persons hosts eight to 10 classes a month for the trade.

ect with clients, spark new ideas and engage in open discussion to communicate the project’s goals.”

Members of the trade can schedule appointments by calling 949-212-1415. To view training course descriptions and schedules, click here.