Technology Company Hits a Home Run During Hurricane Rita


What do baseball and technology have in common? Think of a batter who just hit a single. Say he’s a great hitter, but a slow runner. In comes the pinch runner to get around the bases fast—a display of outsourcing, a strategy for optimizing skills. Such was the case for Wailua Technology Company, Houston, Texas.Wailua specializes in IT while its clients specialize in oil, gas and related industries.

As a systems integrator, Wailua Technology Company works with several energy companies and is an authority at integrating systems information from all areas of an enterprise operation. The company helps to integrate data and applications so that different departments in regions all around the world can have access to the same information on a real-time basis.

“This is a 24/7 business, and our customers trust us to keep their systems up and running,“ says Roy Castillo, managing director of Wailua. “That's why we put uninterruptible power supplies on our own equipment as well as our customers’ equipment.”

Wailua sets up, configures and manages its customers’ e-mail systems, business databases and distribution software systems—pretty much anything IT-related.“For some of our newest customers, we are their IT department—staff and equipment rolled into one,” explains Castillo.“We do the IT, and they explore energy sources.”

Power spikes and surges are common in Houston, where storms can wreak havoc with power lines. “Thunderstorms and power problems are a year-around issue in Texas,” concedes Josh Cooper, senior systems engineer for Wailua.

The rack-mountable UPSs that they use for customers are designed for dense data-center environments where rack real estate is a premium. More true power measured in watts in a tighter form factor measured in rack U-space provides better performance while saving valuable rack space.Extended runtime modules support these UPSs for additional battery backup time. And option cards add extensive networking capabilities. Individual load segments can be set up to shift battery backup time to the most important computer devices should a power failure occur.

With the assault of Hurricane Katrina, many people and businesses sought refuge in Houston. In the aftermath, Wailua worked with a law firm to recover hard drives carrying valuable business and client data that were damaged in the storm. In this emergency situation, Wailua didn’t take any chances and put a UPS on the equipment performing backup and recovery services. And luckily so.Sometimes, disaster strikes in twos and in this case, during the recovery process, Hurricane Rita hit Houston and brought the power down again for several hours.

“We lost power during Hurricane Rita, but our UPS systems stayed up and protected our systems,” recounts Castillo.“Of course, we were particularly pleased in this instance where we were helping a business that had already suffered greatly from Hurricane Katrina.”

Cooper adds, “The software and the UPS systems give us advance notification of any sort of a power outage. We’re able to get information via the software that alerts us to the fact that there has been an intermittent outage at the onsite or remote location.And then, that information helps us to be proactive, to try to find out whether it is the building that is having an electrical problem or whether there is a storm in that area.”

For more about UPSs from HP, click here .

No comments
Consulting-Specifying Engineer's Product of the Year (POY) contest is the premier award for new products in the HVAC, fire, electrical, and...
Consulting-Specifying Engineer magazine is dedicated to encouraging and recognizing the most talented young individuals...
The MEP Giants program lists the top mechanical, electrical, plumbing, and fire protection engineering firms in the United States.
Commissioning lighting control systems; 2016 Commissioning Giants; Design high-efficiency hot water systems for hospitals; Evaluating condensation and condensate
Solving HVAC challenges; Thermal comfort criteria; Liquid-immersion cooling; Specifying VRF systems; 2016 Product of the Year winners
MEP Giants; MEP Annual Report; Mergers and acquisitions; Passive, active fire protection; LED retrofits; HVAC energy efficiency
Driving motor efficiency; Preventing Arc Flash in mission critical facilities; Integrating alternative power and existing electrical systems
Putting COPS into context; Designing medium-voltage electrical systems; Planning and designing resilient, efficient data centers; The nine steps of designing generator fuel systems
Designing generator systems; Using online commissioning tools; Selective coordination best practices
As brand protection manager for Eaton’s Electrical Sector, Tom Grace oversees counterfeit awareness...
Amara Rozgus is chief editor and content manager of Consulting-Specifier Engineer magazine.
IEEE power industry experts bring their combined experience in the electrical power industry...
Michael Heinsdorf, P.E., LEED AP, CDT is an Engineering Specification Writer at ARCOM MasterSpec.
click me