A new life-safety platform by SimplexGrinnell has been designed to remotely diagnose fire alarm systems with increased efficiency and minimizing disruptions and mistakes.
The Simplex 4100ES (eServices) fire alarm system by SimplexGrinnell is a next-generation, Internet-ready life-safety platform. The new system supports TrueInsight Remote Service, the Web-based technology that enables SimplexGrinnell to remotely diagnose Simplex fire alarm systems, proactively determine the best course of action, and facilitate a first-time fix should an on-site service visit be necessary. With the remote download feature, SimplexGrinnell technicians can quickly download programs to an entire network of panels from a single location—over a customer’s IT network. The 4100ES system’s install mode can make installation easier and upgrades less disruptive to customers by streamlining the handling of construction-related trouble alerts. The 4100ES is designed with forward/backward compatibility to help protect customers’ investments in Simplex fire and life-safety systems. SimplexGrinnell can upgrade customers to the new 4100ES technology platform, leveraging existing infrastructure and minimizing disruption to building operations.